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DOWNLOADS & REFUNDS

Download Policy

All downloads will be sent via email. All graphic designs are developed in high resolution for all necessary media uses. Any given specifications based on measurements can be performed before and/or after development. This is to ensure all designs meet criteria for any particular use. All details will be shown during purchase. Other necessary changes can be delivered via email to keep both the customer and our team under complete

understanding in black and white. 

Any items downloaded followed with any error can be emailed for proof in which we will ensure

we correct any issue that may fall under the downloading process. 

Refund Policy

Our refund policy is straight forward and built for our customers satisfaction. 

We will assess refund or credit requests on their merits, considering the digital nature of items and the type of item preview that was available before purchase. There is generally no obligation to provide a refund or credit in situations like the following:

  1. you have changed your mind about an item;

  2. you bought an item by mistake;

  3. you do not have sufficient expertise to use the item;

  4. you ask for goodwill; or

  5. you can no longer access the item because it has been removed (we advise you to download items as soon as you buy them to avoid this situation.

Contacting us directly by email or phone can ensure we meet an agreement based on the work provided and/or purchased. All items purchased will be recorded via email for legal purposes for both the customer and company. Please feel free to shop and reach out as we love to discuss our works with clients /customers. 

 

ENJOY your SHOPPING EXPERIENCE!