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FAQ

FREQUENTLY ASKED QUESTIONS

What are the shipping options?


Shipping options are directly via email.




What do I do if I received a defective order?


If for any reason your product download becomes defective in any way share a screenshot by email: acreativebyart.com. We will reach back out to you as soon as possible to handle the file distritubution properly.




How do I contact your company if my question isn’t answered here?


The most easiest and effecient way to contact is is through email (acreativebyart@gmail.com), where we aim to reply back within 48 hours. Furthermore, emails are checked daily.




Do we do custom design work for other areas or genres?


We can turn most of our work shown to meet different requirements in all genres of business. Our business is to deliver the highest result with art work to represent the individuals medium. Example: Personal to Corporate Branding